IFG Reviews user guide
At a glance
- What you get
- Know where to start and in which order to read the pages.
- Time
- 3 minutes
- Plan
- All plans
IFG Reviews is a Shopify app that asks your customers for a review a few days after their order ships. Every review that comes in waits for your approval: you decide what gets published. The ones you publish appear on your store pages, with stars next to your products.
Inside the Shopify admin and in your list of installed apps, the app is called IFG Reviews. (In Italian it shows as IFG Recensioni.)
Who it’s for
Anyone with a Shopify store who wants to collect genuine reviews without touching the theme code. You don’t need any technical knowledge: everything is done with the app’s buttons and Shopify’s theme editor.
The recommended path
Follow the pages in this order the first time. After that, come back only to the one you need.
| Stage | What you do | Time |
|---|---|---|
| 1. Before you start | Check you have what you need | 5 minutes |
| 2. Installation | Install the app and complete the guided setup | 15 minutes |
| 3. Reviews on your store | Put stars and reviews on your product pages | 10 minutes |
| 4. Request emails | Decide when to ask for the review and try the email | 10 minutes |
| 5. Moderating | Publish, hide and reply to reviews | 5 minutes each time |
| 6. Import and export | Bring in the reviews you already have (if any) | 15 minutes |
The other pages are there when you need them: customer questions, product groups, Google Shopping, settings, plans and what to do when something goes wrong.
Tip: if a word isn’t clear, look it up in the Glossary.
All the pages in the guide
- Before you start: what you need and what the app doesn’t do.
- Installation and first setup: every screen of the guided setup.
- Showing reviews on your store: the blocks to add to your theme.
- Setting up request emails: when the email goes out and what it looks like.
- Moderating and replying: publish, hide, reply.
- Import and export: from Judge.me, Yotpo, Loox or a CSV file.
- Customer questions: answer questions about your products.
- Products, groups, links and QR: which products have reviews and how to share them.
- Stars on Google Shopping: the link to give Google Merchant Center.
- All settings: what each setting does.
- Plans and billing: what each plan includes and how to change it.
- When something goes wrong: the most common problems and how to reach us.
- Glossary: the guide’s words, explained.
- Uninstalling the app: what happens to your data.
Going further
This guide walks you through step by step. For the technical details of each feature there are the documentation pages: Widgets, Collecting reviews, Migration, Stars on Google Shopping and the FAQ.