User guide

Delete your data and the app

At a glance

What you get: Know exactly what gets erased, what stays and how to cancel the subscription.
Time: 3 minutes
Plan: All plans

Scontrik keeps your data only on your iPhone: there is no account and no copy on our systems. That’s why erasing data from the phone really erases it, except for the copies you made yourself outside the app.

Before you start

Want to keep a copy? Export first: Settings › Your data › Export all data (Export, back up and restore).
Do you have Scontrik Pro? Deleting your data or the app doesn’t cancel the subscription. Cancel it first (Scontrik Pro and subscriptions).

Delete a single purchase

Open the purchase and tap the menu with three dots at the top right.
Tap Delete and confirm with Delete.
What you’ll see: the purchase moves to Recently deleted, where it stays for 30 days. It no longer appears anywhere else and sends no reminders.
To erase it right away: Settings › Your data › Recently deleted, then Erase now under the purchase, and confirm.

Watch out: Erase now removes the original proof and everything read from it from the phone. This can’t be undone.

Delete all data and keep the app

Open Settings.
Under Your data, tap Delete all data, at the end of the section.
What you’ll see: Delete all data? appears with the explanation: all proofs, values and reminders will be removed from this device.
Tap Delete everything.
What you’ll see: the home screen is empty again, with Your purchase memory starts here.

What gets erased: all proofs and extra documents, the details read and those you entered, the history, warranties, return periods, reminders, rules saved for stores, and the contents of Recently deleted.

Watch out: this can’t be undone. Export first if you want a copy.

Delete the app from your iPhone

On the Home Screen, touch and hold the Scontrik icon.
Tap Remove App.
Tap Delete App and confirm with Delete.
What you’ll see: the app disappears and iOS erases the data it held from the phone. Scontrik’s widgets are removed too.

The exact button names depend on your iOS version. If you choose Remove from Home Screen instead of Delete App, the app and its data stay on the phone, in the App Library.

Tip: if you had turned on Show purchases in Spotlight, turn it off before deleting the app, so names leave the iPhone’s search straight away.

What stays outside the app

Scontrik can’t erase copies you created yourself outside the app. Check these places:

The backup folder «Scontrik-Backup», if you used folder backup (Pro). Delete it from the Files app, in the service where it lives (iCloud Drive, Dropbox, Google Drive…).
Exports («Scontrik-Export.zip»), accountant sheets, inventories and claim packs you saved or sent.
iPhone backups on iCloud or on a computer: depending on your Apple settings they can contain app data until newer backups replace them.
The subscription, which stays active until you cancel it in your Apple ID settings.

On our side there’s nothing to erase: we don’t receive or keep your receipts or your purchase data. The Privacy policy explains this.

If you change your mind

If you have a backup folder or an export, you can reinstall Scontrik from the App Store and get everything back with Settings › Your data › Restore from a backup. If you erased everything without a copy, the data can’t be recovered.

If something goes wrong

«Delete all data» is greyed out. There’s nothing to delete: no purchases and nothing in Recently deleted.

I deleted the app but the subscription goes on. Subscriptions are managed in your Apple ID settings: iPhone Settings app › your name › Subscriptions.

For any question, write to info@ifgecommerce.com.