Scontrik
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Help

Support

Need help with Scontrik? Write to info@ifgecommerce.com and tell us your iPhone model, iOS version and app version (Settings → Version). We reply as soon as we can.

Write to us

Common questions

What does “Verified” mean?

The value was found written on your receipt. If the app cannot find it, it shows “To check” instead of guessing.

How do I keep my own copy of my data?

Settings → Export all data. You get a ZIP with your original files plus JSON and CSV. Exporting is free.

How do I delete something?

Open the purchase, tap the menu and choose Delete. To erase everything: Settings → Delete all data.

My warranty reminder did not arrive

Check that notifications are on for Scontrik (iOS Settings → Notifications) and that the reminder shows as active on the purchase.

How do I cancel my subscription?

In your Apple ID settings → Subscriptions. You can also use Settings → Manage subscription in the app.

I bought Pro on another device

Open Settings → Restore purchases.