Help Center
The step-by-step guide to IFG AI Chat, written for people who have never used it. From installation to the WhatsApp and Telegram widget, the AI chatbot, plans and your customers' privacy.
Contact widget and AI chatbot for your store.
Overview
- Widget — Shows the official logo of the connected channel (WhatsApp or Telegram) on the floating button.
- AI Chatbot — Conversational assistant that answers on products, prices, availability, policies and store pages.
- Knowledge Base — Generates draft questions and answers from the store’s products and policies, for you to review and publish. The catalog is already indexed automatically for the chatbot on every paid plan.
- Leads — You get one email per lead: reply directly to the customer, outside the widget.
Technical reference
This reference describes the current production architecture and merchant-visible contracts of IFG AI Chat.
Contact
info@ifgecommerce.com