Terms of Service

Version 1.0 — effective on publication of the app on the Shopify App Store

These terms govern your use of the IFG Build Your Box app (“the app”), published by IFG eCommerce, a sole proprietorship of Francesco Guiducci based in Rome, Italy (“we”, “us”). They apply to you as a merchant installing the app on your Shopify store. They do not replace your agreement with Shopify, and they are not legal advice.

What the app does

The app lets you sell build-your-own boxes at a fixed price: you configure the products, rules and price, customers build the box on the product page, and Shopify applies the pack price and your rules in the cart.

What the app does not guarantee

• No commercial results. We do not guarantee sales, conversions, average order value or any other business outcome.
• No guarantee on your prices and catalog. You decide the pack price and the products. The app shows estimates in Analytics, but checking that prices, taxes and promotions are correct for your store remains your responsibility.
• No uninterrupted or error-free service. Software has bugs and services have downtime. We work to keep the app running well, but we do not promise it will always be available or always behave correctly.

Your responsibilities

• The products, prices, rules and texts you configure.
• Keeping your store, catalog and legal texts compliant with the law that applies to you.
• Checking a box before publishing it.

Limitation of liability

You use the app at your own risk. To the maximum extent permitted by applicable law:

• We are not liable for indirect or consequential damages, including lost profits, lost sales or orders, loss of customers, loss of reputation or business interruption.
• Our total liability for direct damages is limited to the total amount you paid us for the app in the 12 months before the event giving rise to the claim.

These limits do not apply to liability that cannot be excluded or limited by law, including our own wilful misconduct or gross negligence (Article 1229 of the Italian Civil Code) and any liability towards data subjects under Article 82 GDPR.

Services we depend on

The app runs on services operated by third parties — Shopify, Google Cloud and an email delivery provider for Help messages. Outages, changes or failures in those services are outside our control. See the Privacy page for how data is handled.

Plans, billing and cancellation

Plans are billed through Shopify. Prices are shown in the app and on the Plans page. You can change or cancel your plan at any time; cancellation stops future charges and does not create a right to a refund of amounts already charged, except where the law requires one. If you move from Unlimited to Free, boxes already active are not switched off automatically, but you can publish new ones only within the Free limit.

Suspension and termination

You can stop using the app at any time by uninstalling it. We may suspend or terminate access if the app is used unlawfully, in a way that harms the service or other merchants, or in breach of these terms. On uninstall, data is handled as described in the Privacy page.

Changes to these terms

We may update these terms as the app evolves. When changes are material, we will inform you in the app. The version at the top of this page identifies the text in force.

Governing law

These terms are governed by Italian law. For disputes, the courts of Rome, Italy have jurisdiction, without prejudice to any mandatory rule that gives jurisdiction elsewhere. These terms are published in several languages; in case of discrepancy, the Italian version prevails.

Contact

Questions about these terms: info@ifgecommerce.com.