Pricing

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Billed in USD through Shopify Billing. Annual billing on Grow and Unlimited is roughly two months free compared to paying monthly. Switch plans or cancel any time from Plans inside the app — changes take effect immediately, no email required.

Free — $0/month

• Storefront return & withdrawal form, in all 30 interface languages (full right-to-left layout for Arabic and Hebrew)
• Guided onboarding (company legal details + return address)
• Admin case review workflow: approve, confirm receipt, track status
• Live order verification against Shopify before a request is accepted
• EU 14-day right-of-withdrawal compliance built in

Grow — $4.99/month ($49.90/year)

Everything in Free, plus:

• Per-item return reasons
• Direct in-app refunds (approve → confirm receipt → refund)
• PDF receipts, with removable IFG branding
• Downloadable summary reports
• Analytics page
• CSV export

Unlimited — $9.99/month ($99.90/year)

Everything in Grow, plus:

• Let the customer choose their resolution: refund, discount voucher, or item exchange
• Product Restrictions (exclude specific products or categories from automatic returns)

Billing questions

Is this a test charge on a development store? Yes — on a Shopify development store, subscribing to a paid plan creates a Shopify test charge. No real billing occurs until the app runs on a live store.

Do prices ever change without notice? No. Shopify’s Billing API requires merchant approval for any plan change before it takes effect.

Can I switch or cancel any time? Yes — from Plans inside the app. Changes take effect immediately, with no email required.

Full feature details and compliance handling: see Documentation.

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